FREQUENTLY ASKED QUESTIONS
Purchasing genuine Can-Am parts, vehicle accessories or riding gear can easily be done directly with your authorized dealer.
Please contact the dealership you purchased the part or accessory from, they’ll gladly assist you!
If you have any concerns about a part or backordered part, please contact your dealership's Parts department directly. If needed, they can always contact BRP's dealer support for further assistance.
You can can reach out to your local Can-Am On-Road dealership to verify if replacement parts are available for your accessory and order directly with them! They'll be happy to help.
You can always check out the Accessories & Gear section on our website, it details the accessories and which model they're compatible with. Plus, your authorized dealership is only a call away. You can always contact them if you have any questions regarding compatibility, they'll be happy to help!
Feel free to get in touch with your authorized Can-Am On-Road dealership, they'll be happy to help as they know where to look for vintage/obsolete parts that BRP no longer carries.
You can find general information on available promotions and incentives in your area in the Promotions section of our website here! Otherwise, your authorized Can-Am dealer will happily answer any questions you may have about availability and eligibility requirements.
Feel free to contact your dealer, they should be able to verify all promotions and discuss specifics with you.
You can always speak with your dealership about the new promotion. They can verify eligibility and contact Can-Am directly to inquire further.
Since BRP cannot support import/export, we strongly recommend you purchase in the country of intended use. Safety and environmental requirements are different from region to region, and warranty is only valid in the country of purchase. So, if you intend to import/export a BRP product, please contact a customs broker for required documentation and instructions.
Please get in touch with your dealership – they'll be the first to know when your new Spyder or Ryker will be delivered. Once they receive it, they'll be able to set up a time for you to come pick it up!
LEARN TO RIDE
Can-Am On-Road models are classified differently in different countries. Please, reach out to your Can-Am On-Road dealer for more details about local legislation. We at Can-Am feel that On-Road 3-wheeled models give owners the performance of a motorcycle and much of the peace of mind of a convertible sports car.
Lincensing requirements are different throughout the world. Most places in Europe require a valid car licence to operate Can-Am On-Road models. To be sure of your requirements, contact your local authorities to obtain the licence and vehicle registration information that applies to you. You can also talk to your Can-Am On-Road dealer.
Can-Am On-Road models turn much like a Can-Am ATV, Sea-Doo personal watercraft or Ski-Doo snowmobile - riders steer the vehicle through the turn. There is no counter steering or leaning like you would with a motorcycle. Can-Am On-Road models also feature DPS (Dynamic Power Steering) to provide steering assistance according to speed and user input.
You can find detailed information about suspension adjustments in the Adjusting Suspension section in the Operator’s Guide. Adjustable suspension is not available on all models, so please review your manual carefully. Otherwise, feel free to contact your authorized dealership, they'll be happy to provide you with additional information and assistance.
Helmet requirements for a Can-Am On-Road vehicle are the same as motorcycle requirements and vary by location. Even though helmet requirements are not universal, BRP always recommends that everybody wears a helmet while riding any Can-Am On-Road model!